Help us help you faster
When you email us, please include:
- Your order number
- The email address you ordered with
- Photos or video, if something arrived damaged, faulty or incorrect
Find what you need
| Cancel, skip or change my subscription |
The website menu, your account, or the link in your first order confirmation or any subscription email. We can't cancel subscriptions on your behalf. |
| Use the 30-day money-back guarantee |
Email us within 30 days of delivery of your first order. See our Refund Policy. |
| Report a damaged or incorrect order |
Email us within 48 hours of delivery with photos. |
| Check shipping costs or delivery times |
See our Shipping Policy. |
| Change my delivery address |
Email us before your order is dispatched. |
| Ask about my personal data |
See our Privacy Policy. |
