Refund policy

Returns & Refunds Policy

We stand behind the quality of our products and want every customer to feel confident when placing their first order with us.

1. 30-Day Money-Back Guarantee

Our 30-day money-back guarantee applies to your first order only.

If you are not satisfied with your first purchase, contact us within 30 days of delivery and we will refund the product price in full.

This guarantee applies to one order per customer only.

1. Orders After Your First Order

Orders placed after your first order are not eligible for refunds.

We do not offer refunds for change of mind, dissatisfaction, repeat purchases, or opened products after your first order.

The only exception is if your order arrives broken, damaged, missing items, or incorrect. Proof must be provided.

1. Subscription Orders

Your first subscription order may be covered by the 30-day money-back guarantee if it is your first order with us.

All subscription orders after your first order are non-refundable once processed or shipped.

You may cancel future subscription orders anytime from your account dashboard before your next order is processed.

1. Damaged, Broken, Missing, or Incorrect Items

If your order arrives damaged, broken, missing items, or incorrect, please contact our support team within 48 hours of delivery.

You must provide your order number and clear photo or video proof of the issue.

Once reviewed and approved, we will arrange a replacement or refund where appropriate.

1. How To Contact Us

To request help with an order, contact our support team at [Insert Email].

Please include your order number, the issue with your order, and any required proof.

1. Refund Processing

Approved refunds will be issued to the original payment method within 7 business days.

Shipping costs are non-refundable, except where required by law.